Here are some of the questions we get asked most often. If you have any other questions, please drop us a line.

  • Can anyone live in a retirement village?

    If you are a single occupant, you must be at least 60 years of age or over. In the case of couples, one person must be 60 or over and the other must be at least 55. If you have questions about eligibility please contact us to discuss.

  • How do retirement villages work?

    Registered retirement villages in Queensland operate under the Retirement Villages Act 1999 (Qld) (Retirement Villages Act), which stipulates your rights as a residents and how the village must be operated. Retirement villages are resident-funded. After making a choice on your preferred village and purchasing your home or unit, you will have an ongoing monthly charge that covers the general outgoings of the village, such as council and water rates, building insurance, grounds and gardens maintenance, management and administration.

  • Do I own my own home?

    Once you have decided on the home or unit of your choice, a lease is provided to you. The lease contains the rights and obligations of residents and the village owner.  The lease is registered on title, providing security of tenure and the right to use common areas and the village’s facilities. No stamp duty is payable.

  • Are there really no taxes or stamp duties to be paid?

    That is correct. There is no stamp duty or GST payable.

  • Can I make changes to my home?

    To ensure that standards and regulations are met, you will need to check any intended changes with the village manager.

  • What if I move to a retirement village and then want to leave?

    If you decide you want to move out for any reason within 3 months of your lease commencing, we’ll refund your ingoing contribution and waive your exit fee.

    All you'll pay is the general service fees and maintenance reserve fund contribution for the duration of your stay, the cost of repairing any damage above fair wear and tear and any costs connected with the termination of your lease.

    For more information about our Peace of Mind Guarantee, please contact our sales professionals using the form below or refer to the Village Comparison Document.

  • Does Carlyle Gardens have rental properties available?


  • Can I bring my pet with me?

    Pets are welcome, if prior consent is obtained.

  • Can I have visitors stay over?

    Friends and family are most welcome. For extended stays it is best to speak to our village manager regarding any guidelines.

  • Is there caravan or boat storage?

    Yes, our villages have covered areas for caravan and boat storage (subject to availability) along with an uncovered common area to park caravans or leisure vehicles.

  • Is emergency assistance available?

    Our villages have a 24-hour emergency response system in all homes and community facilities that is monitored 24/7 to provide assistance as required.

  • Are there transport services available?

    Carlyle Gardens retirement villages are ideally located within close proximity to public transport and shopping centres, hospital, medical, sporting and social venues.

  • What happens if I have an issue or complaint?

    We welcome comments, compliments and complaints. Residents are strongly encouraged to provide us with regular feedback.

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